KB - Could not load file or assembly

KB - Could not load file or assembly




Knowledge Base Article


Could not load file or assembly 'Adest.Base.Info' or one of its dependencies. An attempt was made to load a program with an incorrect format.


Product

AdestWebV5

Engineer

Cathal O’Brien

Date

23/07/2012


Symptoms


An following error occurs loading the AdestWeb, usually this occurs after a new installation.


Could not load file or assembly 'Adest.Base.Info' or one of its dependencies. An attempt was made to load a program with an incorrect format.


Resolution


This is caused because the adest web is written as an x86 (32 bit) application and the IIS installation is on a 64bit platform. 


The default application pool must be set to run as a 32 bit application and ensure the ASP .NET 4.0 classic is also set to run as a 32 bit application. 


Open IIS Manager, expand the IIS server name and double click application pools. Select default application pool, and select advanced settings in the Action window. Set the drop down to True for Enable 32-bit applications.


Carry out the same process for ASP .NET 4.0 Classic.



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