Clearing Cache on Adest Desktop Client
On the bottom right hand side of the login screen you should see a small yellow folder with a picture of a bin on it.
Clicking on this button will clear the cache.
If you have auto-login you won't see this window but you can clear the cache an alternative way:
On your keyboard hold down the key on the bottom row with the Windows logo on it. Whilst holding that down press 'R' on the keyboard also. This will display a Run box on your monitor.
In there type in:
C:\Users\<Your Windows Username>\AppData\Roaming\Adest
In here you will see a 'Cache' folder. You can delete this.
If this does not clear your issue, please log a ticket with Helpdesk.
Clearing Cache on Adest v5 Web (Silverlight)
Right click on the Adest webpage Choose Silverlight On the next window choose the last tab 'Application Storage' In here you can click 'Delete All' The data gets recreated next time you visit the webpage.
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